Thimble Cleaning
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Frequently Asked Questions

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FREQUENTLY ASKED QUESTIONS


Q Will I get the same cleaner each visit?
A We will always do our best to make sure that you have the same cleaner for each visit, with the exceptions of annual leave and sickness.


Q Do I supply the cleaning equipment?
A You will be required to provide a vacuum cleaner and mop/bucket and we will provide the rest.


Q How do I pay?
A We are currently accepting Cheques and a monthly Standing Order.


Q What services do you offer?
A We offer cleaning, ironing and bed changing.


Q What if I need to cancel a clean?
A You can ring us and leave a message or email us and we will get back to you promptly.


Q What if I want something extra cleaning?
A You can either leave a note for the cleaner or leave us a message with your request.


Q What do I do if I’m not happy with my cleaner?
A Get in touch with us and we will discuss the matter. It might just be that the cleaner doesn’t quite have a proper routine or is new and it takes a few weeks to settle in to a new job or that she/he isn’t concentrating on the areas that you prefer. We will always offer to change cleaner if that is the best resolution.
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Thimble House Cleaning Services
59 Thimble Close
Wardle
Rochdale
OL12 9QP
Office:  01706 373937

enquiries@thimblecleaningservices.net
Opening times:
Monday - Friday 9.00 - 17.00
Saturday and Sunday - Closed

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©2004 - 2022 Thimble Cleaning Services All Rights Reserved

​APL Cleaning Limited
  • Home
  • Services
    • House cleaning in Rochdale
    • Domestic cleaning Rochdale
    • House cleaning Littleborough
    • Domestic Cleaners Littleborough
    • House cleaning Milnrow
    • House cleaning Norden
    • Carpet cleaning in Rochdale
    • Carpet cleaning in Littleborough
  • Quote Form
  • Contact Us
  • FAQ's
  • About Us
  • Join our team
  • Prices